SOURIS VALLEY HUMANE SOCIETY
CUSTOMER SERVICE SURVEY
Thank you for visiting the Souris Valley Humane Society!! Please take a moment to fill out this short questionnaire about your experience?
Date & time of visit______________________________________________________
Reason for visit: (check all that apply)
q Seeing the dogs/cats that are available
q Adopting a pet
q Surrendering a pet/releasing a stray
q Volunteering
Name of employee assisting you___________________________________________
Was the employee(s) courteous? ____yes _____no.
If no, please explain________________________________________________
_____________________________________________________________________
_____________________________________________________________________
How long was your wait before being served__________________________________
Overall, were you (check one):
q Not satisfied with your visit
q Somewhat satisfied with your visit
q Satisfied with your visit
q Very satisfied with your visit
Can we improve our service? If so, how?: ____________________________________
______________________________________________________________________
______________________________________________________________________
How did you hear about us? __website __newspaper __TV __other (explain)
______________________________________________________________________
OPTIONAL (If you’d like to hear from our CEO on your comments)
Name_________________________________________________________________
Phone_________________________________________________________________
THANK YOU FOR TAKING THE TIME TO FILL OUT THIS QUESTIONNAIRE!!!
Please print off and send to SVHS: 1935 - 20th Ave SE, Minot, ND 58701 or copy and paste into a MS Word document and email it to svhsoffice@srt.com