SOURIS VALLEY HUMANE SOCIETY

       CUSTOMER SERVICE SURVEY

 

Thank you for visiting the Souris Valley Humane Society!!  Please take a moment to fill out this short questionnaire about your experience?

 

 

Date & time of visit______________________________________________________

 

Reason for visit: (check all that apply)

q       Seeing the dogs/cats that are available

q       Adopting a pet

q       Surrendering a pet/releasing a stray

q       Volunteering

 

Name of employee assisting you___________________________________________

 

Was the employee(s) courteous? ____yes _____no.

        If no, please explain________________________________________________

 

_____________________________________________________________________

 

_____________________________________________________________________

 

How long was your wait before being served__________________________________

 

Overall, were you (check one):

q       Not satisfied with your visit

q       Somewhat satisfied with your visit

q       Satisfied with your visit

q       Very satisfied with your visit

 

Can we improve our service?  If so, how?: ____________________________________

______________________________________________________________________

______________________________________________________________________

How did you hear about us? __website __newspaper __TV __other (explain)

______________________________________________________________________

OPTIONAL (If you’d like to hear from our CEO on your comments)

Name_________________________________________________________________

Phone_________________________________________________________________

 

THANK YOU FOR TAKING THE TIME TO FILL OUT THIS QUESTIONNAIRE!!!

 Please print off and send to SVHS: 1935 - 20th Ave SE, Minot, ND  58701 or copy and paste into a MS Word document and email it to svhsoffice@srt.com